Introduction to Return to Work Coordination

This course is recognised in all workplaces throughout NSW as meeting the legislative requirements for Category 1 employers as outlined in the Regulation under the Workplace Injury Management and Workers Compensation Act 1998

Topics

Topic 1 - Overview of Injury Management Concepts

• Outlines the course objectives
• Identify the key features and initial steps outlined under the Workplace Injury Management and Workers Compensation Scheme
• Obligations of key stakeholders
• Explain the Premium Discount Scheme and benchmarks

Topic 2 - Components of an Employer's Return-to-work Program

• Steps in developing and reviewing a return to work program

Topic 3 - Role of the Return to Work Co-ordinator

• Identify the duties and skills of a return-to-work co-ordinator
• Key responsibilities
• Key communication strategies

Topic 4 - Working with key players

• To understand the roles of the different medical and other treatment providers
• Strategies for communicating effectively

Topic 5 - Experience of other Co-ordinators

• Insight into the day to day responsibilities of a Return to Work Co-ordinator

Topic 6 - Role of the Insurer

• Various insurer arrangements under WorkCover
• Insurer responsibilities for claims and injury management
• Basics of premium calculation

Topic 7 - Benefits for injured workers

• First notification and steps in making a claim
• Benefits and basic principles

Topic 8 - Developing a Return to Work Plan

• How to identify suitable duties
• Developing a written plan
• Resources & WorkCover programs to assist with retraining

Topic 9 - Dispute Prevention and Resolution

• Strategies to prevent and resolve disputes
• Role of the Claims Assistance Service
• Role of the Workers Compensation Commission

Topic 10 - WorkCover Resources and Further Education

• Resources for ongoing education and networking

Get the pdf outline