Advanced Return to Work Co-ordinator

This course is recommended for any person with a role as the Return to Work Co-ordinator for a Company or Group of Companies.

The 2-day Introduction to Return to Work Co-ordination course is a legislative requirement for Category 1 Employers as outlined in the Regulation nder the NSW Workers Compensation Act 1985 and the NSW Workplace Injury Management & Workers Compensation Act 1998.

It is recommended that as a pre-requisite for this 1-day course, you have attended the 2-day Introduction to Return to Work Co-ordination, preferably within the last 5 years or that you have recent experience in the practical application of the NSW Workers Compensation Act 1985 and the NSW Workplace Injury Management & Workers Compensation Act 1998.

The course is based on case study and group discussion and can be tailored to your particular industry needs. It is recommended that you do some background research on recent workers compensation premium trends within your company and what factors have been influencing this trend. It is also recommended that you bring along a copy of your Company RTW Program and the IM Program of your Insurer.

Topics

• Able to identify essential knowledge for trouble shooting
• Using the RTW Program and IM Program
• Techniques for communicating with health professionals
• Strategies for progressing "stuck" cases
• Alternative options and aligning key players

• Understanding complex cases
• Develop a toolbox of strategies to manage
• Understanding yellow flag/red flag concepts

• The role of the RTW Co-ordinator - the big picture
• The role of the insurer
• The role of the WCC and other dispute resolution services

• Mapping and negotiation in case management

• Understanding the criteria to be applied in determining strategy
• Implications of choice of strategy

• Review level of readiness to manage strategically
• Identify skill gaps
• Know where to access further information